💌As many may have noticed, Canada Post has recently announced reducing their hours of operation due to COVID-19 across the nation. This will also affect our pickup schedule as they will come earlier than normal to pick up your packages (on weekdays).
As always, we will do our best to finish packing your orders before their pickup, but we would like to ask our beloved customers to place your orders earlier in the day so we have enough time to finish packing your orders. If your order is placed towards the end of our regular 3pm MST cut off time, there is a chance your order may not be picked up by Canada Post on that day. 😥
We will continue to monitor the updates from Canada Post and advise of any further changes. In case there are any questions, please do not hesitate to send us an email! Hope everyone stays strong and healthy! 💓
📌We would like to provide a quick update to our beloved customers as our entire nation is fighting the COVID 19 virus together. Our team will continue to operate and fulfill all orders at this time. In case you have any questions, we are only an email away. 😊
Hope everyone stays safe and healthy! ❤
It has come to our attention that some of the holiday orders are experiencing a delay in delivery by Canada Post, and this is due to their record high amount of packages to be processed during this new holiday season.🎄 It is also happening with some of our other couriers for our international orders!
For latest tracking status, please ensure to click the tracking number on your order summary page as this will lead you directly to the courier website. In case you have any questions or concerns regarding the delivery of your package, please do not hesitate to contact us at anytime! 💌 Please also ensure to check your spam folder as sometimes our replies could magically appear in there as well!😣
For those who are still looking to purchase some gifts for your loved ones, do not wait any longer as we are getting really close to the final crunch time by all the couriers! 🚐🚚🚛🛫🛬🚀
We hope everyone has a great upcoming holiday! 😘😘
Requested by many, please note we have finally added Skin & Lab to our Mikaela Family! 😘
There are times where words just can't be translated correctly between languages. Here is one quick fact about "whitening" between Asia and North America.
Many K-beauty products might print whitening on their labels, but this is a misconception of how we understand "whitening" in North America. In fact, the word "brightening" would be more accurate in North American terms.
So what does it really mean? Just remember, your skin will not turn white! 🤣Instead, these products focus on brightening skin tone and tackling concerns such as hyper-pigmentation and uneven skin tones. 😊